Questions and answers

Straight answers before you commit.

Straight answers for practice owners comparing booking apps, spreadsheets, and the filing cabinet.

Fit

Is this a medical records system?

No. Simply Wellness is the operations layer — intake, scheduling, client relationships, packages, and communication. Clinical or medical records that require specialized compliance should stay in a system built for that.

Clients

Do clients need accounts?

No. Booking, intake, and purchases all work through public forms and pages — a calm experience with no passwords in the way.

Privacy

Who can see client records?

Access is role-scoped: each practitioner sees their own clients and schedule unless you decide otherwise, changes are accountable, and infrastructure runs on AWS.

Packages

Can it track session packs and memberships?

Yes. Packages, memberships, and gift purchases track usage automatically against visits, so balances stay honest without a ledger spreadsheet.

Pricing

What does it actually cost?

Free for your first 500 people, then flat monthly bands from $69 with unlimited users and your first published website included. Every price is on the pricing page — no quote call required.

Support

Who builds and supports Simply Wellness?

Simply Wellness is built and supported by the Simply360 team on the Simply360 platform — the same people who do the data conversions and setup, not a reseller.

Bring us the front-desk stack. We will make it feel simple.

Show us the booking app, the intake folder, and the package spreadsheet. We will map them to Simply Wellness and show you the calmer version of your practice.